Non-negotiables
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Non-Negotiable: No theft
No theft of any kind. Product, cash, or time....
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Non-Negotiable: No sharing trade secrets
Do not share with non-staff:...
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Non-Negotiable: No dishonesty
No dishonesty with guests, management, or team members....
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Non-Negotiable: No-call, no-show
If you cannot make a shift, you call the MOD or GM. Period. Texting is not calling. Telling a coworker is not telling management....
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Non-Negotiable: No intoxication on shift
No alcohol or substance use before or during shift. Period....
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Non-Negotiable: No compromises on food safety or sanitation
Hand-washing every 30 minutes minimum. Gloves for all ready-to-eat food. Tasting spoons used once. Three-compartment sink protocol followed precisely....
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Non-Negotiable: No harassment
No harassment or disrespect toward guests or team members. Ever. Sexual, racial, religious, gender, orientation, ability, or any other axis....
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Non-Negotiable: No phones on the floor during service
Already covered in No phones on the floor. Listed here because it's also one of the eight bright lines....
