Non-negotiables
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Non-Negotiable: No theft
No theft of any kind. Product, cash, or time. This includes: Pouring yourself a drink off the books Friends-and-family without manager approval...
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Non-Negotiable: No sharing trade secrets
Do not share with non-staff: Cocktail batch ratios Pocket Spice formula or technique House syrup recipes Supplier accounts or pricing Comp authority,...
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Non-Negotiable: No dishonesty
No dishonesty with guests, management, or team members. This includes: Lying about why you missed a shift Falsifying tip-out, hours, or comp records...
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Non-Negotiable: No-call, no-show
If you cannot make a shift, you call the MOD or GM. Period. Texting is not calling. Telling a coworker is not telling management. A no-call, no-show...
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Non-Negotiable: No intoxication on shift
No alcohol or substance use before or during shift. Period. This includes: Drinking before a shift, even hours before "Just one drink" on shift Coming...
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Non-Negotiable: No compromises on food safety or sanitation
Hand-washing every 30 minutes minimum. Gloves for all ready-to-eat food. Tasting spoons used once. Three-compartment sink protocol followed precisely....
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Non-Negotiable: No harassment
No harassment or disrespect toward guests or team members. Ever. Sexual, racial, religious, gender, orientation, ability, or any other axis. This...
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Non-Negotiable: No phones on the floor during service
Already covered in No phones on the floor. Listed here because it's also one of the eight bright lines. Repeat violations escalate faster than the...
