Reservations held 15 minutes past stated time. No-show: 15-min hold expires, table reverts to walk-in pool. Late-cancel (under 24 hours): credit card on file is charged $25/seat. The policy is in the booking confirmation; the host references it if a no-show calls later that day. Repeat no-show profiles get flagged 'no-show risk' in SevenRooms by MOD.