Use this for documenting coaching conversations with staff — both positive feedback and corrective. Not for formal write-ups (those are HR documents); this is for tracking what we've talked about.
Date: [date]
Staff member: [name]
Manager: [name]
Setting: [pre-shift / post-shift / scheduled 1:1]
[One or two sentences on the topic. Specific, not vague. "Drink build times consistently 3+ minutes on Saturday's rail rush" — not "needs to be faster."]
[Your question to them — give them room to share their view first.]
[Their response, their context, their constraints.]
Signed by manager:
Acknowledged by staff: (optional — only if disciplinary)
Filed in coaching folder.