ops #closing #hosts #checklist
When: During closing flow, after last seating. Time: 15 min.
Reservation system
- [ ] Final no-show / late-arrival entries logged in SevenRooms
- [ ] Soigné notes added for tonight's VIPs (for next visit)
- [ ] Tomorrow's reservation list printed, clipped at host stand
- [ ] Reservation modifications noted
Tablets
- [ ] Both tablets plugged in to charge
- [ ] Screens wiped clean
- [ ] Cases inspected for damage
Coat closet + lost & found
- [ ] All coats accounted for, no abandoned
- [ ] Lost & found items logged with description + date
- [ ] LF box in back office for unclaimed
Phone
- [ ] After-hours voicemail message confirmed on
- [ ] Any voicemails noted for AM follow-up
Host stand
- [ ] Pens, pads, ticket book aligned
- [ ] Surface wiped
- [ ] Guest waste picked up
Sign-off
Host initials: Time: