Training program
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Training: program overview
training #overview...
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Training: pass/fail standards (Day 14 review)
training #pass-fail #standards...
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Training: philosophy
training #philosophy #brand-voice...
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Day 3: wine basics
training #day-3...
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Week 3 (bar): the cocktail menu deep dive
training #week-3...
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Day 2: drink builds and bar mechanics
training #day-2...
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Week 2: full station with coach check-ins
training #week-2...
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Day 5: difficult guests and de-escalation
training #day-5...
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Monthly skill block (ongoing)
training...
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Day 2: food knowledge
training #day-2...
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Day 4: P&L and napkinomics
training #day-4...
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Handbook completion test
training...
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Day 5: comp authority and recovery
training #day-5...
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Day 3: beer basics
training #day-3...
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Day 4: service flow and table mechanics
training #day-4...
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Training Day 1: Napkinomics Module
The spine for Day 1 training, Napkinomics pillar....
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Training Day 1: Concept + Purpose Module
The spine for Day 1 training, Concept + Purpose pillar....
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Training Day 1: Rapport Module
The spine for Day 1 training, Rapport pillar....
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Training Day 1: Urgency Module
The spine for Day 1 training, Urgency pillar....
