Floor coach: new-hire shadow shifts

role #floor-coach #training

First three shifts of a new hire: paired with a designated floor coach. The coach handles transactions; the trainee observes, takes notes, asks questions. Trainee runs food and busses tables to learn the room. Day 4, trainee starts taking tables under coach supervision. Day 7, full station with coach checking in. Coach feedback log: what they're great at, what needs work, ready/not ready for full station.