Breakage protocol

glassware #sop #safety

When a glass breaks:

  1. Verbally call out 'glass!' so nearby staff and guests are aware.

  2. Stop nearby food and drink prep until cleared.

  3. Sweep with the dedicated glass broom and dustpan (red-handled, on the wall behind the bar).

  4. Wipe the area with a wet towel to catch shards.

  5. Log breakage in the breakage log at the host stand. Repeat breaks from the same staff member trigger a coaching conversation with MOD.

See sop-safety-broken-glass-protocol.