Breakage protocol

glassware #sop #safety

When a glass breaks:

1) Verbally call out 'glass!' so nearby staff and guests are aware.

2) Stop nearby food and drink prep until cleared.

3) Sweep with the dedicated glass broom and dustpan (red-handled, on the wall behind the bar).

4) Wipe the area with a wet towel to catch shards.

5) Log breakage in the breakage log at the host stand. Repeat breaks from the same staff member trigger a coaching conversation with MOD.

See sop-safety-broken-glass-protocol.